Callwell offers a range of email alerts to help you stay on top of missed opportunities and maintain strong performance scores. These alerts can be easily configured by your Company Administrator in the Admin section, located on the left-hand side of your Callwell dashboard.
📩 Enquiry Alerts
Get notified when a lead hasn’t been contacted within a set timeframe. You can tailor alerts by enquiry type—such as House to Sell, Valuation, or Viewing—or apply them across all types. Choose your preferred alert interval: 30 minutes, 1 hour, 2 hours, and more.
📊 Roundup Alerts
Ideal for company owners and regional managers, this alert provides a daily summary—sent around 5pm—highlighting any unactioned leads for your selected area.
🏁 Branch Alerts
Keep your Callwell score in check with alerts that notify you when a branch’s score falls below a defined threshold.